Joy brings over 20 years of experience as a management, marketing and communications professional. She has a strong ability to conceptualize and implement strategic ideas and solutions and is skilled in effective interpersonal relationships and clearly communicating information to develop consensus.
Joy is a Fellow of the Society for Marketing Professional Services (SMPS) and has served in volunteer leadership positions for the American Public Works Association (APWA) and Business Networking International (BNI). Through this experience, she understands the challenges of professional associations to recruit, retain and recognize members, educate and advocate for the profession, and connect members in a meaningful way. In addition, her skills include writing, designing, and producing documents that highlight key messages and themes.
Joy has also led and actively participated in strategic planning, capture planning, and internal staff training for firms ranging in employee size from 25 to more than 14,000 and multiple organizations such as APWA and SMPS. She holds a BBA from West Virginia University.